Contact

Need help with an order, shipping, returns, or product questions? We’re here to help. 
Preferred contact method: Email

Customer Support

Email: support@riloraus.com
Phone: +1 917-508-5117
Live Chat: Available on our website

Business Hours (Pacific Time)

Monday–Friday: 9:00 AM – 6:00 PM (PT)
Order cutoff time: 6:00 PM (PT)
Orders placed after 6:00 PM (PT) will be processed on the next business day.

Business Information

Brand: Riloraus
Company: Zhongshan Suming E-commerce Co., Ltd. (中山市苏明电子商务有限公司)

Head Office Address (China)

6/F, Building A, Gangdong Commercial Building, No. 9 Zhongxing Avenue (Middle),
Guzhen Town, Dengpei Tianxia, Zone C, Stall C-05,
Zhongshan, Guangdong 528421, China

Overseas Warehouse (US Fulfillment Center)

Phone: 951-268-6705
Address: 14939 Summit Dr, Eastvale, CA 92880, United States

Note: This is our fulfillment/warehouse address. For customer service, please email us for the fastest support. All business hours and cutoff times are in Pacific Time (PT).

If you contact us about an order, please include your order number and the email used at checkout for faster service.